Privacy Policy
At Articubot, we value your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information when you use our services, contact us, or interact with our website:
-
Your name, email address, and business information
-
Website or platform access credentials (if shared for installation)
-
Payment details (processed securely through third-party providers)
-
Any content you provide for chatbot setup
-
Technical and usage data related to chatbot performance
We do not collect or store sensitive customer information from your website users unless explicitly shared by you for chatbot development.
2. How We Use Your Information
We use the information we collect to:
-
Build and customize your chatbot
-
Provide support, updates, and maintenance
-
Communicate with you about your service
-
Improve the performance of our services
-
Send occasional updates or notices related to your account
We will never sell, rent, or share your information with third parties without your consent.
3. Data Storage and Security
We take data security seriously. All client data is stored securely using encrypted systems and access is restricted to authorized team members only. Any third-party services we use (such as payment processors or hosting platforms) are also required to maintain high security standards.
4. Third-Party Tools
We may use third-party tools or platforms (such as analytics, hosting, or payment services) to operate our business. These tools may collect data as part of their standard processes. We ensure all tools used are reputable and compliant with privacy standards.
5. Your Rights
You have the right to:
-
Access the data we hold about you
-
Request corrections to inaccurate information
-
Ask us to delete your data (except where legally required to retain it)
-
Withdraw consent for data use at any time
To make a request, simply email us at Articubot.net@gmail.com.
6. Data Retention
We retain your information for as long as you are an active client. If you cancel your subscription, we may retain essential records for legal or administrative purposes, but all other information will be removed upon request.
7. Cookies
Our website may use basic cookies to improve your browsing experience. You can control cookie settings in your browser at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately. Continued use of our services means you accept any updates.
9. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Articubot
Based in Taranaki, New Zealand
Email: Articubot.net@gmail.com